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❌ Fixing Common Errors

Understand how to fix some of the most common errors you might encounter when scanning your domain.

Every now and then a scan runs into an error. Most of the time it's something small you can fix in a minute. Sometimes the issue is on the server side and clears up on its own. Below are the most common ones, what they mean, and how to get past them.

If anything below isn't clear, our team is happy to walk you through it. Reply to the error email you received, or message us from inside your dashboard.

Errors caused by your site's security

  • 403 — Your site is blocking our scanner

  • 429 — Your site is rate-limiting our scanner

Errors caused by your URL

  • 400 — Bad request

  • 404 — Page doesn't exist

Errors caused by your server

Errors during indexing

Sitemap errors

  • 403 - Your sitemap is blocking our tool

  • 404 - Your sitemap can't be found

Need help?

If you're stuck, reply to the email you got about the error, or hit the chat button in your dashboard. Our team will walk you through it step by step.

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