🚫 What Happens When You Reach Your Scan Limit?
At some point, you may reach the scan limit for your plan. This means that you have scanned the maximum number of pages allowed for your current plan. When this happens, scanning will be temporarily paused until the next billing cycle. This is to ensure that you do not exceed your plan's limit and incur additional charges.
If you need to continue scanning before the next billing cycle, you can upgrade your plan to a higher tier. This will give you access to a higher scan limit and allow you to continue scanning without interruption.
🔢 How Many Scans/Pages are Included in Each Plan?
We offer a variety of plans to fit your scanning needs. Each plan has a different scan limit, which is the maximum number of pages you can scan within a billing cycle. You can find the specific scan limit for each plan on our Pricing page or by checking your plan info in the billing settings.
If you find that you are consistently reaching your scan limit, you may want to consider upgrading to a higher-tier plan to accommodate your scanning needs.
🗓️ Do Scans Reset Monthly or Yearly?
For most plans, scan limits reset monthly. This means that at the beginning of each billing cycle, your scan limit will reset, and you will have access to the full number of scans included in your plan.
However, if you are on an annual custom agreement, your scan limit may reset on a different schedule. In this case, we will work with you to arrange a scan cycle that best fits your needs.
If you have any questions about your scan limit or when it will reset, please don't hesitate to reach out to our customer support team for assistance.